Question 1

Is listing my PG or Hostel free on PGZoo, and do I have to pay commission on bookings?

Accepted Answer

Website listing has no broker commission. Tenants contact you directly. Owner software uses a free trial, then a paid plan.

Question 2

How do room seekers contact me after my PG is listed on the website?

Accepted Answer

Your property page displays direct Call and WhatsApp message buttons. When students or professionals search in your locality, they can contact you or your manager directly to schedule room visits and book beds.

Question 3

How fast do new tenant inquiries start coming after publishing my listing?

Accepted Answer

Once our verification team verifies your property details (usually within a few hours), your PG appears live on local search results and nearby college/workplace directories, allowing interested seekers to reach out immediately.

Question 4

How does PGZoo help owners collect monthly rent on time without chasing tenants?

Accepted Answer

PGZoo automatically generates itemized rent invoices on the 1st of every month and sends friendly payment reminder slips directly to tenants on WhatsApp. You can track who has paid, who is overdue, and record payments in 1 click.

Question 5

Can I send digital rent slips with my PG name and logo directly on WhatsApp?

Accepted Answer

Yes! With a single tap, you can generate and share professional digital rent slips containing the tenant name, room number, base rent, electricity charges, and payment receipt timestamp on WhatsApp.

Question 6

Can I set custom rent due dates and automatic late payment fees?

Accepted Answer

Yes! You can configure your preferred rent due date (e.g., 1st, 5th, or 10th of every month) as well as custom per-day or flat late fee rules for delayed payments.

Question 7

How does the automatic electricity sub-meter calculation work for rooms?

Accepted Answer

Simply enter the previous and current meter readings for each room. The system automatically calculates total units consumed, multiplies by your custom per-unit rate (e.g. ₹8, ₹10, or ₹12/unit), and merges the charge into the tenant's monthly rent invoice.

Question 8

Can I divide electricity sub-meter units equally among room-sharing tenants?

Accepted Answer

Yes! In double, triple, or 4-sharing rooms, the electricity bill is automatically split equally among all active roommates in that room, eliminating manual calculation and roommate arguments.

Question 9

How can I broadcast group announcements (mess timings, holiday rules, maintenance alerts)?

Accepted Answer

Our Digital Notice Board allows you to post group announcements in 1 click. You can broadcast notices about mess menu changes, festival holidays, night entry rules, water tank cleaning, or electricity maintenance directly to all staying tenants on WhatsApp.

Question 10

Can I send announcements to only one specific floor or building?

Accepted Answer

Yes! You can choose to broadcast announcements to your entire property, a specific building branch (e.g., Girls Wing), or just a single floor for targeted communication.

Question 11

Can I manage different sharing types like Single, Double, Triple, and 4-sharing?

Accepted Answer

Yes! You can configure custom floor layouts, room numbers, bed capacities (Single, Double, Triple, 4+ sharing), AC/Non-AC types, and set custom rent amounts for each bed.

Question 12

How does the live visual bed tracker help reduce vacant room losses?

Accepted Answer

The visual Room & Bed Matrix gives you a real-time colour-coded view of occupied beds, vacant beds, and beds on notice period. You always know your exact vacancy numbers and can start booking replacements before beds sit empty.

Question 13

How does notice period and move-out checkout settlement work in PGZoo?

Accepted Answer

When a tenant submits their notice period (e.g. 15 or 30 days), the system marks the move-out date, calculates final utility dues, deducts any pending charges from their security deposit, and produces a clean digital settlement summary.

Question 14

How does advance booking and security deposit tracking work?

Accepted Answer

When a new tenant books a room, you can record their advance token and security deposit amount. The system tracks deposit balances per tenant and provides clear records for end-of-stay refunds.

Question 15

Can I create separate logins with restricted access for my warden, manager, or cook?

Accepted Answer

Yes! You can invite staff members with custom role permissions. For example, a warden can check-in tenants and log repair issues, while a cook or supervisor can record daily grocery bills without viewing your total profit or revenue.

Question 16

How does the Daily Expense Khata help track kitchen groceries, cylinder, and repair costs?

Accepted Answer

The built-in digital Expense Khata lets you and your staff record daily mess purchases (milk, vegetables, ration, gas cylinders), plumbing, electrician, and maintenance bills. You get an instant monthly profit-and-loss summary.

Question 17

How does the tenant complaint and maintenance resolution system work?

Accepted Answer

Tenants can submit maintenance requests (e.g. Wi-Fi down, water heater issue, AC servicing) directly through their portal. You or your warden receive an instant notification, assign a technician, and mark the issue resolved with proof.

Question 18

Does PGZoo provide official HRA rent receipts for tenants with owner PAN details?

Accepted Answer

Yes! Every rent payment produces an official digital receipt containing property address, owner name, and PAN/GST details so tenants can submit it for HRA tax exemption without manual paperwork.

Question 19

What is included in the free trial, and do I need a card?

Accepted Answer

New owners get a free trial with full access. No card is required. After the trial, choose 1 month, 6 months, or 1 year.

Question 20

What happens after the free trial ends?

Accepted Answer

Choose a paid plan. Your rooms and tenant records stay in the account.

Question 21

Will the PGZoo team help me set up my building floors, rooms, and existing tenants?

Accepted Answer

Yes! Our friendly support team provides free assisted onboarding. We help you upload your room layouts, configure sub-meter rates, and import your current tenants so you can get started in minutes.

Question 22

Can I access my owner dashboard from my mobile phone, tablet, and office laptop?

Accepted Answer

Yes! PGZoo is fully accessible on any smartphone, tablet, or desktop computer. Log in securely from anywhere to check daily collections, manage rooms, and send rent slips on the go.

List your PG. Manage it.Grow Your Business.

Key Features for PG Owners

List on Find a PG

Manage Rooms & Rent

Staff & Tenants

Payments & Reports

Documents & Compliance

Insights & Reports

Easy to Use

Secure & Reliable

Why PGZoo?

Why PG Owners Switch to PGZoo

Get Started in 3 Simple Steps

Create account

Add rooms

Add tenants

Create owner account

Frequently Asked Questions